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My Credit Monitoring Wake-Up Call There was a time in my life when I used to treat checking my credit like changing the batteries in the smoke detector. It’s something you only remember to do when it starts beeping at 2am. Oh, how naïve I was. Let me take you back to the moment I […]
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Years ago, I was working at a portfolio company in full-blown transformation mode. We were doing the works: culture reboot, operations overhaul, IT system upgrades. This was the kind of stuff that makes consultants salivate and employees panic. Then one day, the CEO looked at me and said, “Hey, while you’re at it, I want […]
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Trust is a big factor in business success that never shows up on a balance sheet. You won’t find it in quarterly reports or financial projections, but when it’s missing, you feel it. I stumbled into this idea back in grad school when I fell headfirst into a rabbit hole researching on institutional trust. I […]