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Late in the fourth quarter of the latest Super Bowl game, momentum started to shift. New England was pressing. Crowd loud. Energy building. Then it happened. A short pass to the right. Read instantly. Intercepted. Then later returned for a touchdown. Game. Flipped. The Seattle Seahawks defense (a.k.a. The Dark Side Defenders) didn’t panic. Under […]

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Trust is a big factor in business success that never shows up on a balance sheet. You won’t find it in quarterly reports or financial projections, but when it’s missing, you feel it. I stumbled into this idea back in grad school when I fell headfirst into a rabbit hole researching on institutional trust. I […]
